Frequently Asked Questions
Everything you need to know about your order and our collections.
How long will it take for my order to ship?
Standard processing takes 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days, while international shipping varies by location.
What is your return policy?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please note that certain items, like fragrance and intimate apparel, are final sale for hygiene reasons.
Can I track my package?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Do you ship internationally?
We currently offer worldwide shipping to most countries. Shipping costs and import duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to ensure the best fit for our apparel collections.